Customer Care: Taking care of business
We all know the value of a five-star reputation, so investing in customer care is worth every penny, says Ginetta Vedrickas.
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Customer Care
Tenant satisfaction improves after five-year low, Housemark finds
Tenant satisfaction has risen for the first time in years according to the latest annual analysis from Housemark.
Tenant satisfaction improves after five-year low, Housemark finds Read More »
Northstone becomes latest housebuilder to join Future Homes Hub
Northstone has announced its membership of the Future Homes Hub, becoming the latest developer to join the organisation.
Northstone becomes latest housebuilder to join Future Homes Hub Read More »
New Shared Ownership Code launches with call for providers to register to adopt
The new Shared Ownership Code has been launched, with providers now able to register to adopt the new Code.
New Shared Ownership Code launches with call for providers to register to adopt Read More »
RSH downgrades Brent Council for failing to meet consumer standards
The London Borough of Brent has been handed a C3 grading by the Regulator of Social Housing for failing to meet its consumer standards.
RSH downgrades Brent Council for failing to meet consumer standards Read More »