Multi-utility network operator, ESP Utilities Group, has agreed a strategic partnership with Vistry to adopt heat networks across four existing sites to support the housebuilder in the transition of its operating model.
The agreement will see ESP adopt 2,200 of Vistry’s existing heat network connections and the customers they serve. There is also a suite of group-approved contracts in place for new opportunities, providing Vistry regions with a consistent and ready-to-use framework for engaging with ESP.
ESP is now a trusted partner to Vistry, with an agreed commercial model in place, and is selected to participate in all future heat network tenders.
As part of the agreement, Vistry regions can continue to use their own design and build contractors, but will engage with ESP early to ensure adoptable standards. ESP says that this early engagement will enable optimal solutions to reduce cost and unlock value across all utilities.
Under the partnership, ESP will assume responsibility for the ongoing operation and management of Vistry’s existing district heat network portfolio and associated customer base, while also supporting the delivery of infrastructure across two new sites.
ESP currently serves more than 1.1 million connections nationwide, and its approach focuses on working closely with development partners to design and operate utility networks that are compliant, resilient and customer-focused from day one.
Veolia, a global operator with over 50 years of experience in energy infrastructure and heat networks, will operate and maintain the networks on behalf of ESP. These currently include four existing networks totalling approximately 2,200 heat networks.
Liam McAvoy, chief commercial officer of ESP Utilities Group, said: “We’re proud to be chosen as Vistry’s trusted partner. It’s a strong endorsement of ESP’s ability to take on and operate live networks while delivering high standards for consumers. Managing district heating consumers at scale is a key part of our operational expertise, and this partnership marks an important milestone for ESP as we celebrate 25 years of delivering essential infrastructure across the UK.”
Mark Farnham, finance operations director of Vistry, said: “Partnering with ESP marks an important step in strengthening the long‑term resilience, compliance and performance of our heat network portfolio. As heat network regulation evolves, it’s essential that we work with experienced operators who can give our customers confidence and ensure our schemes are future‑ready. This agreement provides a consistent, group‑wide approach that supports our regions, protects consumers, and helps us deliver high‑quality, sustainable places. ESP’s capability and long-term commitment align strongly with our ambition to build better homes and stronger communities across the country.”




