FirstPort has acquired Pentland Estate Management, which was owned by Linden Homes and is their property management provider. Linden Homes is owned by FTSE 250 construction and housebuilding company Galliford Try and this is the first acquisition since the launch of FirstPort in 2015.
FirstPort Chief Executive, Nigel Howell said, “FirstPort is already the largest residential property services manager in the UK, but complacency is not in our DNA – we are 100% committed to reaching our goal of becoming the UK’s leading residential property manager ‘as judged by others’.
“As our service and reputation improves, our retention rate strengthens and is currently standing at 97% and despite a stagnant housing market and uncertain economic and political environment, we are seeing record growth as more clients appoint us.
“So it is exciting times and as part of our growth strategy, we are delighted to be bringing Pentland into the mix and welcoming their 12,000 customers to our business.”
Tom Nicholson, Divisional Chairman at Linden Homes, added, “Linden Homes and Pentland Estate Management have always been committed to delivering a level of service to our customers that we can be proud of. We were determined to ensure that any acquiring party would share these core values.”