Churchill Retirement Living

Customer Service Technician - South East

Location
South East - M25
Salary
Competitive
Posted
18 Jul 2019
Ref
GRP139
Contract Type
Permanent
Hours
Full Time
Level
Specialist

About us

We are Churchill Retirement PLC, the fastest growing company in the UK retirement house building sector and we’re looking for people like you.

We’re family-owned privately-owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 600 people and growing all the time.

We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Our Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.

We’ve won a host of awards; most recently we have been recognised by The Sunday Times as the 2nd Best Company to Work For and became the first ever retirement living specialist to have been named overall ‘Housebuilder of the Year’ by the WhatHouse? Awards.

About the role

We’re looking for a talented Customer Service Maintenance Technician to work across our developments in the South East area of the M25.

This role would be best suited to an individual that resides within the area due to travel demands.

As a Customer Service Technician, you will provide professional support services to customers requiring repairs and alterations within their newly purchased Retirement Apartment. All work will be completed with a high standard of workmanship and provided complimentary to the customer from first occupation through the first two years of occupation.

Due to the travel requirement of the role, you will be predominately based at our Lodges, and will be provided with a Van in order to visit the Lodges within the region in need of assistance. You may occasionally be required to stay away from home.

You will also be provided with a hand held tablet to assist you with your daily tasks

Hours of work are Monday to Thursday, 9.00am to 5.30pm and Fridays 9am – 5pm.

About you

Due to the varied nature of the job, it is essential that you have knowledge and practicable experience of carpentry, plumbing, decorating and ideally will hold a basic electrical qualification. Previous experience in housebuilding would be advantageous.

It is also essential that you have a valid UK Drivers License in order to travel to each Lodge within the region and educated with a technical qualification in building, such as City & Guilds.

You will demonstrate professional customer service skills and communicate with our customers with tact and diplomacy. You will also have pride in your work and tidy after yourself when carrying out duties and repairs.

How you’ll be rewarded

  • Competitive salary
  • Annual holiday entitlement - 24 days + Bank Holidays
  • Health Screening
  • Day off on your birthday
  • Group Personal Pension Plan
  • Life Assurance
  • Colleague Introduction reward scheme
  • Eye Care Reimbursement
  • £200 Mothercare vouchers for expectant parents
  • Land Introduction Bonus

If you want to be part of our success story send your CV and a covering letter to yourcareer@crl.co.uk quoting reference number GRP1139.

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