Churchill Retirement Living

In-House Trainer - Ringwood

Ringwood, Hampshire
Competitive Salary
01 Aug 2019
Contract Type
Full Time

About us

We are Churchill Retirement Living, the fastest growing company in the UK retirement house building sector, and we’re looking for people like you.

We’re a family-owned business and we’re going places. We’re proud of what we do, and the people we work with. We have ambitious growth plans for the future, now employing over 600 people and growing all the time.

We pride ourselves on building beautiful, quality, purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.

We’ve won a host of awards; most recently we have been recognised by The Sunday Times as the 2nd Best Company to Work for in the UK and became the first ever retirement living specialist to be crowned overall ‘Housebuilder of the Year’ by the WhatHouse? Awards 2016.

About the role

It is exciting times here at Churchill Retirement Living as we have bold growth plans. Due to this, we are looking for a talented trainer to lead our newly created Academy to coach our large Sales and Lodge Manager teams. The role will take a lead in developing our in-house Academy, as well as being on hand for day to day training requirements for our Sales and Lodge Manager teams.

The role will be critical to equip our Sales Executives and Lodge Managers to be the best they can be by providing them with the skills to increase the satisfaction levels for our Customers through the sales process and in turn increase our sales and service performance.

You will be fully educating our new colleagues in ‘the Churchill way’ through an induction programme, inspiring them to perform and coaching them throughout their career.

You will be required to design and deliver our training courses for groups and individuals, which will include induction for new starters through to refresher courses for our existing colleagues. You may also coach individuals on a one-to-one basis who may require additional training and support. 

You will also work closely with our In-House Academy Recruiter to ensure excellence in talent selection to support the Academy, working to set project plans.

Hours of work are Monday to Thursday, 9am to 5.30pm and Friday, 9am to 5pm.

The role is based in our stunning Head Office in Ringwood, but will require some travel.

About you

You will be an inspirational trainer and coach, and will know how to motivate others, understand the science of the sales process and service delivery and be able to produce creative ideas to bring ensure the Academy is delivered with excellence.

Your communication and presentation skills will be confident, clear and precise and you will also have enthusiasm, influencing and interpersonal skills.

You will have strong IT skills and confident putting a presentation together.

You must have previous experience of training, preferably in an Academy arena or similar.  An understanding of new homes sales and sales ideas would be desirable.  A relevant professional qualification would also be desirable.

How you’ll be rewarded

  • Competitive salary
  • Annual holiday entitlement - 25 days + Bank Holidays
  • Day off on your birthday
  • Company Car or Car Allowance
  • Group Personal Pension Plan
  • Life Assurance
  • Mothercare vouchers - £200 to all expectant mums and dads
  • Eye Care Reimbursement Scheme
  • Professional Subscriptions
  • Training Courses
  • Professional development

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