Customer Care Operative

Location
Northampton, Northamptonshire
Salary
£25000 - £30000/annum Competitive Salary & Bonus
Posted
13 Mar 2019
Ref
gtcc
Function
Customer Care
Contract Type
Permanent
Hours
Full Time
Level
Specialist

My client are a well recognised plc housing developer who have been trading for over 60 years.

Customer Care is very important to my client and this opportunity to join their team is due to continued growth.    

Your day to day duties will include: To take instruction from  the Customer Care Co-ordinators/ Administrators, ensuring all customer appointments are attended on time and any materials required are sourced prior to the appointment.

  To resolve defects in a speedy manner, to a high standard and to ensure all works completed are signed by the customer.

 To carry out inspections of reported defects and issue a full report with photographs to the Customer Care Co-ordinator/Administrator. 

To report any repetitive defects on active and non-active sites to the Customer Care Manager/Executive to discuss with the Commercial/Technical Director.

You as the successful candidate will come from a multi trade background and currently working in a simlar role.

If this role sounds of interest, please apply directly or for more details please do not hesitate to get in touch for a confidential chat.