ICT Field Technician - South West
We are Churchill Retirement PLC, the fastest growing Company in the UK retirement house building sector and we’re looking for people like you.
We’re a family-run, privately-owned business and we’re going places. We’re proud of what we do and the people we work with. We have ambitious growth plans for the future, now employing over 500 people and growing all the time.
We pride ourselves on building beautiful, quality and purpose-built one and two bedroom apartments in desirable locations across the UK for those looking for an independent lifestyle in later life. Our developments are designed to take away all the hassle and fears that can be experienced by older people and provide security, peace of mind and independence.
We’ve won a host of awards; most recently we have been recognised by The Sunday Times as the 4th Best Company to Work For and became the first ever retirement living specialist to have been named overall ‘Housebuilder of the Year’ by the WhatHouse? Awards.
About the role
It is exciting times here at Churchill Retirement Living and due to our bold growth plans we are recruiting for an ICT Field Technician to support the Company’s growing ICT business, based in Ringwood, Hampshire.
You will provide technical support and service fulfilment to users of ICT within the Head Office (Ringwood), South West Regional Office (Ringwood) and our developments across the South West of the UK.
You will plan, prepare and perform IT equipment set ups and installations at site cabins, sales offices and Lodge Managers offices. Provide 1st and 2nd line support to ICT users in the resolution of reported faults, fulfil service requests made by ICT users (via the ICT Help Desk), monitor and report on the performance of ICT services within the region and support project work as required.
We would love to hear from you if you have previous ICT Technician experience with a good working knowledge across a range of end user devices, a deep knowledge of Microsoft products, and ServiceNow Help Desk system and others.
This is a busy role so you will work well in busy environments and will be able to effectively prioritise your workload. You will also have experience of supporting a distributed user base.
You will need to have excellent interpersonal and communication skills, have effective analytical and problem solving skills and have a high level of attention to detail. You will also be highly organised, be capable of managing your own workload and capable of working alone or as part of a team.
This role is based at our Head Office with frequent travel with in the South West Region. The working hours are Monday to Thursday 9:00am – 5:30pm, Friday 9:00am – 5:00pm.
How you’ll be rewarded
- Competitive salary
- Annual holiday entitlement - 24 days + Bank Holidays
- Group Personal Pension Plan
- Life Assurance
- Mothercare vouchers - £200 to all expectant mums and dads
- Day off on your birthday
- Childcare Voucher Scheme
- Eye Care Reimbursement Scheme
- Training Courses
- Professional development